Customers

How to track customer debts without fights

Record credit sales and part payments properly, and settle disputes with a clear statement.

Most debt disputes come from memory: “I don pay you 5k last week!” A clear record fixes that.

1. Record the full sale, then the payments

Say: “Mama Chinedu collect three kilo Titus fish for ₦6,000 on credit.” The sale stays ₦6,000 forever. Each payment reduces what she owes, it never changes the original sale.

2. Keep due dates

“She go pay Saturday” sets a due date. Shiro reminds you when it's due.

3. Share a statement, politely

“Send Musa his balance” prepares a statement of every sale and payment. You approve it, then send by WhatsApp. Customers can reply STOP and won't be messaged again.

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